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Mercedes-Benz - Intouro reviews

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Bus Coach bus Interurban bus
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4.1
Average score of Mercedes-Benz
6 reviews
3.7
3.7 Price
4.2
4.2 Reliability
3.8
3.8 Maintenance
4.7
4.7 Operation
4.3
4.3 Convenience
Search results: 6 reviews
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4.6
Interurban bus Mercedes-Benz Intouro
2013 Year
4.0 Price
5.0 Reliability
4.0 Maintenance
5.0 Operation
5.0 Convenience
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I've been driving the Intouro for some school and tourist routes for a while now. Got to say, what stands out most is the comfort, especially for the kids I’m hauling every day. They're always stoked to ride in a bus that isn’t bumpy or noisy. The seats are actually good, more comfy than on some older models I’ve driven. About reliability, I got caught in a pretty nasty traffic jam because of an accident once, and the emergency brake assist kicked in by itself - saved me from a close call there. I’m honestly impressed with those safety features; stuff like that makes my job less stressful. Only thing is, while all these assist systems are cool, sometimes they beep too much if you’re doing lots of turns in the city. Gets a bit annoying, but better safe I guess. Price-wise, I don’t decide on that, but I’ve heard the Intouro isn’t the cheapest, but yeah, it feels solid and well built. Looks like it’ll last a while. Maintenance seems standard to me, nothing too fancy, nothing too fussy so far.
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4.2
Interurban bus Mercedes-Benz Intouro
2008 Year
3.0 Price
5.0 Reliability
4.0 Maintenance
4.0 Operation
5.0 Convenience
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Driving the Intouro every day makes things easier for sure. The blind spot system is a big deal for buses, everyone knows how sketchy those can get, especially when changing lanes in tight traffic. A simple orange light warning - honestly, once you get used to that, you start wondering how you ever went without it. It does make me pay attention more, but sometimes it feels a bit too sensitive (lights up even when there’s nothing major). Had no major problems with it so far, regular oil changes and such, nothing broke down so maintenance is just routine stuff. The brake assist system’s legit, worked perfectly when some cars stopped suddenly in front of me. Comfort for passengers seems high, no complaints from the usual noisy crowd. Only gripe, maybe the price is up there a bit for what you get, but you kind of expect that from Mercedes anyway.
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4.4
Interurban bus Mercedes-Benz Intouro
2009 Year
4.0 Price
4.0 Reliability
4.0 Maintenance
5.0 Operation
5.0 Convenience
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I’ve been driving coaches for years and I’ve had a bit of seat time in the Mercedes-Benz Intouro on school and tourist runs. First thing you notice: it’s comfy. The kids actually mention it, which almost never happens, they just flop into the seats and pass out.

What I really care about is how it behaves in traffic. The brake assist is no joke. I had a messy jam once where the cars ahead stamped on the brakes and the Intouro stepped in and slowed down by itself. That takes some stress off, especially when you’re loaded.

Blind-spot warning is another one I’m happy to have. Big bus means big blind spots, that’s just reality. The orange flashing light when you’re turning or moving over makes you double-check, and yeah, it’s saved me from a couple “wait, where did that car come from?” moments.

Only mixed bit for me: you still need to drive it like a full-size coach, the systems don’t replace good mirrors and patience. But overall it feels modern and easy to live with day to day.
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4.6
Interurban bus Mercedes-Benz Intouro
2007 Year
4.0 Price
5.0 Reliability
5.0 Maintenance
5.0 Operation
4.0 Convenience
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Firstly, I find the safety features of this model noteworthy. The braking assist truly supports during unexpected traffic conditions, avoiding rear-end occurrences. The blind spot warning enhances awareness in tight turns, which can be stress-inducing without it.
2.8
Coach bus Mercedes-Benz Intouro (2007)
3.0 Price
2.0 Reliability
2.0 Maintenance
4.0 Operation
3.0 Convenience
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This Mercedes-Benz Intouro bus is from 2007. We bought it used in the Czech Republic. Everything was fine for several years, but a couple of weeks ago, the rear door started opening and closing randomly. Then, a week later, something strange happened with the instrument panel - it started flashing like a Christmas tree. The issues were fixed at the service center, but the repair was costly. We are a bit disappointed.
4.2
Interurban bus Mercedes-Benz Intouro
2014 Year
4.0 Price
4.0 Reliability
4.0 Maintenance
5.0 Operation
4.0 Convenience
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Just had the chance to work with the Intouro during a passenger transport assignment. First, the handling was surprisingly smooth, even when navigating narrower roads. The comfort level for passengers seemed decent too, judging from their feedback. Maintenance hasn't shown any unexpected costs yet, but only long-term use will really tell. However, for some, the onboard features might feel lackluster compared to more tech-heavy alternatives. Overall, a solid choice for day-to-day operations.
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